Let Us Know


Thank you for contacting Air Canada. In order to better assist you, we ask that you complete the form below.

Please note the following services are only provided by our Call Centre agents and cannot be provided via email.

  • Booking, changing, or canceling reservations
  • Price quotes
  • Urgent requests

You can reach our Call Centre agents for assistance within Canada and the U.S. at 1-888-247-2262 toll free, 24 hours a day, 7 days a week.

All form fields, except those marked with *Optional, are mandatory.

Contact Information

Contact Information

In order to ensure the efficient handling of your issue, we ask that you choose one of the following:


Flight Information

Flight Information

AC
i.e. dd/mm/yyyy format

Baggage Information

If you are writing to us regarding a delayed or damaged bag, or an item missing from your baggage, please provide the following information:


Passenger Information

Passenger Information

1 Number of Passengers

2 Number of Passengers

3 Number of Passengers

4 Number of Passengers

5 Number of Passengers

6 Number of Passengers

7 Number of Passengers

8 Number of Passengers

9 Number of Passengers


Message

Message


Add Attachments / URL

Add Attachments / URL

Before you begin, make sure the size of the file you wish to attach is less than 4 MB.
For security and data protection reasons, the system will not accept certain file types. Such as .exe and .zip. If you attempt to attach a file of an unsupported type, the system will display an error message.

The system allows you to change file attachments should you need to do so.

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